FAQ: How do I change the tenant details on an inspection

If you have done the Inspection with the wrong Tenant details selected, or perhaps there was no tenant yet, you can change the Tenant details after the Inspection has been uploaded. The steps are as follows:

  1. Navigate to the Inspection dashboard of this particular Inspection
  2. Select the Contacts panel on the left side of the dashboard as shown below
  3. From the Tenants Contact drop-down menu on the Tenant Contact list, you can click on Remove Contact to remove the incorrect Tenant from the list, if needed
  4. To add another tenant Click on the Select Contact icon to select the correct Tenant from the list.
  5. Then select Make Primary on the current tenant under the Contact drop-down menu

Still need help? Contact Us Contact Us