Best Practice for Maintenance Management

The Ticket Lifecycle represents Best Practice within the industry.

Best Practice is meant to guide you in implementing the most effective, manageable, scalable and profitable workflows in within your business and every day life at work. 

Kindly have a look at these lifecycles, in order to implement Best Practice effectively.

Ticket lifecycle:

Ticketing Best Practice requires open and honest communication with all the relevant (tenant, landlord and contractor) parties involved. In a typical ticket lifecycle there are a minimum of 25 communication touch points required to achieve satisfactory levels of communication to avoid having unhappy tenants and landlords.

Maintenance management poses the biggest challenge and risk to your business, as this is the quickest way you can end up on Hello Peter and other social media platforms due to poor management of communication lading to unsatisfied clients.

This is the biggest reason RedRabbit has built in automated communication workflows throughout the tickets lifecycle.

We are currently saving our clients a total of 5 days worth of admin a month.