FAQ: How do I enable / disable Email notifications

Steps to enable or disable Email notifications:

  1. Click on your User Profile icon and then select My Profile from the drop-down menu
  2. Select the Notifications page from the options on the left as shown below.
  3. On the Notification page, you can enable/disable the various Email notifications. Note the different categories on Summaries, Inspections & Tickets 

Note - With reference to the Notifications page above, you can enable/disable the options to receive the following emails:

  • Emails from us
    • Our monthly newsletter - receive monthly emails with regards to the latest news and updates related to the system 
    • Daily summary - get an email on weekdays only to remind you about the inspections due and tickets to follow up on 
    • Weekly summary - this is a weekly summary of what the team has accomplished 
  • Inspections - get a notification when an inspection is allocated to you from another user (if the admin user allocates it to an agent) 
  • Tickets - receive a notice that a Ticket has been assigned to you by another user (if the admin user assigns it to an agent) 
    • receive a notification when a maintenance Request has been logged by your client (landlord/tenant)
  • Mailboxes - here you can choose which mailboxes you would like to get a notification from when a new email or reply is sent to that mailbox
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us