FAQ - Inspections are not uploading from my App

If you are struggling to upload an inspection from your mobile device to the cloud, you can try the following: 

  • Tap Retry / Long tap Or Swipe left and select upload inspection again
  • Kill and reopen the app (tap & swipe the app off the screen or click close all)
  • Log out of the app and back in (click on the three dots and select log out)
  • Check if there is an update available under the playstore or istore, if there is run the update. Then log out of the app (click on the 3 dots at the top) and log back in.
  • Press sync on Android or swipe down on IOS
  • Restart phone
  • Check the Wifi connectivity
  • Keep the app open until the upload process has completed

If none of the above options work, please let us know at info@redrabbit.zone

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