FAQ - How do I archive / restore / Delete a Service Provider

Please note that the data of an archived Service Provider will be stored. It will however not be visible except from the archive query.

Select Portfolio Data from the main menu and then Service Providers from the sub-menu to display the Service Provider List
Use the Search and Filter feature to search for the Service Provider that you want to archive
Click on the View button to open the Service Provider dashboard
From the Options drop down, select Archive (see example below)
On the confirmation pop-up, click OK

Select Portfolio Data from the main menu and then Service Providers from the sub-menu to display the Service Provider List
From the Options drop down on the Service Provider List, select View Archived to display a list of all Archived Service Providers
Use the Search and Filter feature to search for the archived Service Provider that you want to restore
Click on the View button to open the Service Provider dashboard
From the Options drop down, select Restore
On the confirmation pop-up, click OK

Select Portfolio Data from the main menu and then Service Providers from the sub-menu to display the Service Provider List
From the Options drop down on the Service Provider List, select View Archived to display a list of all Archived Service Providers
Use the Search and Filter feature to search for the archived Service Provider that you want to delete
Click on the View button to open the Service Provider dashboard
From the Options drop down, select Delete
On the confirmation pop-up, enter the work DELETE and click OK. Note - Deleted Service Providers cannot be recovered or restored and all links between a deleted Service Provider and Maintenance Tickets in the system will be lost.